Telephone Timesheets Support

Yes. New customers can use Telephone Timesheets free for 30 days. The trial gives you time to set up the system, test real workflows, and decide whether it is a fit before regular billing begins.

You can enter payment information at any time during the free trial, but you are not billed for the 30-day trial itself. To continue using the system beyond the trial, you must add billing information before the trial expires.

Many customers can get started quickly, especially when they begin with a simple clock-in workflow and add more structure over time. If you choose to preload employees, jobs, schedules, stations, or integrations, setup takes longer, but those tasks are still handled inside the Admin Portal.

Not always. Your company can choose from several clock-in methods, including the employee app, phone-call workflows, and timeclock stations. Some customers start with phone-based clock-in or browser-based workflows before rolling out the mobile app more broadly.

Employees can usually clock in by mobile app, by calling in from a phone, or by using a timeclock station, depending on the options your company has enabled. Your employer decides which methods are available.

Yes. Employees can call from a landline when your company’s setup allows it. In those cases, the IVR may ask the caller to identify the employee before the time entry is processed.

Yes. Break handling depends on your company’s settings. Telephone Timesheets can support break prompts, break confirmations, and IVR or SMS break workflows when those options are enabled.

Administrators can review the time entry and correct it manually when needed. Many customers also use reports and daily review processes to catch missing check-outs before payroll is run.

Usually yes. GPS tracking depends on how the company has chosen to set up employee clock-in. If GPS workflows are enabled, employees may need location services turned on in their phone settings.

Yes. Depending on your company’s setup, employees can submit checkpoints, bulletin-board posts, and in-shift reports while they are on shift.

Yes. Depending on your company’s setup, employees can view hours worked, shift information, and related details through the employee-facing workflows.

Yes. Many customers start with a basic employee clock-in and payroll workflow, then add schedules, reports, checkpoints, integrations, or more advanced settings later. You do not need to turn everything on at once.

Yes. Telephone Timesheets supports imported and integrated data in several areas, including employee records and accounting-related workflows. The exact import path depends on which outside system you are using.

Telephone Timesheets uses a monthly billing cycle tied to your account. During the free trial, you can enter payment information at any time, but you are not billed for the trial period itself.

In general, active-user billing is based on the people who actually use the system during the billing period. If you need the exact billing interpretation for your account, review the billing details in your account or contact support.

The current billing workflow supports payment methods managed through Stripe. The Billing page is the right place to confirm which payment options are currently available for your account.

No. Telephone Timesheets does not store your payment information directly. Payment information is managed through Stripe, which handles payment processing for the service.

Yes. Telephone Timesheets supports primary and secondary administrative users. Access levels and feature visibility depend on the type of user and the settings enabled for your company.

Yes. Many company-level behaviors are controlled in Admin > Settings, including General settings, Portal Preferences, Employee Application, Employee Scoring, and other feature areas. Some advanced options may need to be enabled for your company by Telephone Timesheets.

Yes. Telephone Timesheets supports several accounting and payroll-related integrations, and some customers also use imported or exported files in addition to direct sync paths.

Yes. Telephone Timesheets includes built-in reporting across time entries, payroll-related workflows, and business insight reporting. Some customers also use custom reports for specialized needs.

You can request a demo directly from the marketing site, or contact Telephone Timesheets and we can help schedule a walkthrough for your team.